Shipping policy
Shipping Policy
Last updated: June 2026
Thank you for shopping at THEMEMOSTORE! We want to make sure your order reaches you safely and on time. Please read our shipping policy carefully before placing your order.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with your tracking details once your order has been dispatched.
Shipping Timeframes
| Destination | Estimated Delivery Time |
|---|---|
| Domestic | 7–14 business days |
| International | 7–14 business days |
Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, or peak seasons (holidays, sales events, etc.).
Shipping Rates
Shipping rates are calculated at checkout based on your location and order weight. We occasionally offer free shipping promotions — keep an eye on our store for updates!
International Shipping
We ship worldwide! Please be aware of the following for international orders:
- Customs & Duties: International shipments may be subject to import duties, taxes, and customs fees. These charges are the responsibility of the customer and are not included in your order total.
- Customs Delays: THEMEMOSTORE is not responsible for delays caused by customs processing in your country.
- Restricted Countries: Some countries may have import restrictions. If we are unable to ship to your location, we will notify you promptly and issue a full refund.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package through our carrier's website. Please allow up to 48 hours for tracking information to become active.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at thememostoreofficial@gmail.com with your order number and photos (if applicable). We will work with the carrier to resolve the issue as quickly as possible.
Address Accuracy
Please ensure your shipping address is correct at the time of checkout. THEMEMOSTORE is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at thememostoreofficial@gmail.com — we will do our best to update it before dispatch.
Contact Us
Have a question about your shipment? We're here to help!
- Email: thememostoreofficial@gmail.com
- Response Time: Within 1–2 business days
Thank you for choosing THEMEMOSTORE — we appreciate your support! 🛍️